Transit Operations Supervisor job in Everett

Under the direction of the Transit Operations Manager, the Transit Operations Supervisor ensures that bus service is provided in an efficient manner and as scheduled without interruption. Responsibilities include responding to citizen complaints, monitoring the performance of employees, and investigating incidents and events. Work is reviewed by observation and through evaluations of reports and projects. Supervision is exercised overall operating staff, including Bus Operators, Paratransit Operators, Paratransit Schedule Technicians, Maintenance personnel, and Transit Inspectors. For a full description of this position, please see the class specification on the City’s Website.

ELIGIBILITY REQUIREMENTS
A combination of education and related experience may substitute for education requirements.

• Associate's Degree in a related field and
• Four (4) years' experience in operations management or in a supervisory capacity. Transit management or supervisory experience preferred Experience as an operator may be substituted on a two for one basis for two years of the management/supervisory capacity requirement.
• The possession of a valid Washington State Driver License within 30 days of hire, and the ability to maintain for the duration of employment.
• The possession of a valid Washington State Commercial Driver License (C.D.L.), with the necessary endorsements as prescribed by law, or ability to obtain within six (6) months of hire, strongly preferred.

ILLUSTRATIVE EXAMPLES OF WORK:
Hire, train, counsel and evaluate employees; meet with employees to discuss problems, performance evaluations; review, recommend and supervise disciplinary actions.

Conduct performance evaluations of bus operators and paratransit operators to assess basic vehicle operation, safe driving skills and overall job performance. Review and discuss with the employee the skills required for optimal job performance. Recommend additional training or retraining as necessary.

Effectively and appropriately deal with questions or complaints from citizens regarding service or employees, including investigation and recommendation of appropriate remedies.

Serve as department Emergency Operations Center liaison by attending meetings and participating in drills and training exercises. Assist in the development, administration and training of the department's emergency management plan and procedures.

Review and respond to employee incident reports. Review events and collisions and determine preventability. Make recommendations regarding training and discipline as appropriate.

Assist the City Safety Division in investigating, compiling and analyzing on-the-job accident and safety data; develop and implement remedial measures. Investigate workplace injuries which may require the review of personnel records and other materials of a confidential nature. Perform body mechanics and ergonomic reviews and recommend remedial measures.

Perform related work and special projects as assigned.

HOW TO APPLY

• Application materials may be accessed via http://www.everettwa.gov/careers.
• First review will take place November 22, 2019.
• LATE, INCOMPLETE, FAXED, OR EMAILED APPLICATIONS WILL NOT BE ACCEPTED

All interested applicants are required to submit: (1) the standard City of Everett online employment application clearly and concisely indicating on the agency wide question number one how they meet the minimum education and experience requirements, (2) a résumé (not to exceed two pages), and (3) a cover letter clearly detailing applicant's relevant work experience and training. This process is designed to sample and measure the requisite knowledge, skills, and abilities.