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This position is an integral part of the city’s community development team. Employees in this position work with racially, ethnically, and socioeconomically diverse members of the public and city staff to provide technical information, guide applicants through permit processes and coordinate the review and issuance of building permits, public works right-of-way permits, and land use permits. Also performs advanced clerical work ensuring efficient professional administrative support for the Community Development Department.
General Position Summary
Performs a variety of complex and routine technical, clerical and administrative work in the processing and issuance of building permits, public works right-of-way permits, and land use permits. Also performs advanced clerical work coordinating and ensuring the efficient professional provision of administrative support for the Community Development Department.
Essential Functions - Permit Technician
- Supports and models the identified vision, values and behaviors of the organization.
- Provides general zoning, building, land use and related code information and application forms to permit applicants and the general public, and provides guidance in filling out various applications and forms, making sure applicants understand the permitting process and the necessary information and attachments required to submit an accurate and complete application.
- Directs builders, developers and the general public to the appropriate city code, regulation manuals, or information sheets for specific information.
- Processes permit applications by accepting the application, checking for accuracy and completeness, calculating fees, receipting money, entering into permit tracking system, routing to appropriate review staff, monitoring application progress for status reports, preparing plans and permits for issuance and reconciling receipts daily. Issues simple, routine permits within scope of authority and responsibility assigned.
- Issues over-the-counter permits.
- Reviews permit applications and determines appropriate routing.
- Prepares public information regarding division’s processes and procedures.
- Maintains accurate and timely records of all building, planning and engineering permits and files, including but not limited to: maps, plans, inspection records, application forms, and all departmental records and files. Inputs, maintains and compiles a variety of data on permitting activity.
- Assists in establishing efficient and effective procedures for permit processing.
- Operates office equipment including telephones, copiers, facsimile machines, computers, and calculators.
- Other duties as assigned.
Essential Functions – Administrative Assistant
- Researches and fulfills public records requests.
- Prepares invoices for submittal for payment.
- Reconciles purchasing card statements with receipts.
- Administers pre-application meeting requests.
- Handles customer service calls for the Planning division.
- Maintains the SEPA mailing list.
- Archives and maintains land use files.
- Renews annual professional memberships and certifications.
- Maintains reference materials of geotechnical reports, wetland and stream reports, and cell towers.
- Organizes network computer files.
- Undertakes research as needed.
- Assists in invoicing for third party reports.
- Performs other duties as assigned.
Secondary Functions
- Performs code enforcement research.
- Coordinates and tracks permit status and progress.
- Serves on and participates in various employee committees.
- Participates at the committee level in MyBuildingPermit.com.
Specific Job Skills
Knowledge of
- Modern office practices and procedures, and appliances.
- Word processing, spreadsheet, and database programs.
- City government functions, policies, ordinances, building and planning codes.
- Composition principles, grammar and punctuation techniques.
- Computerized permit tracking system knowledge is desirable.
Ability to
- Compose correspondence and reports.
- Type 40 words per minute.
- Operate a phone, computer, calculator, copy machine, fax, and ruler.
- Accurately maintain a variety of records.
- Make accurate decisions about the types of plan reviews and corresponding routing required for various types of applications.
- Accurately read maps and drawings.
- Establish and accurately maintain a filing system.
- Maintain effective relationships with other employees, the general public, appointed and elected officials and other public and private agencies.
- Work with City personnel and the general public in a courteous and tactful manner.
- Exercise individual initiative and discretion in confidential matters.
- Demonstrate attention to detail.
- Demonstrate good written and verbal communication skills, and the ability to present to diverse audiences, specifically racially, ethnically, ad socioeconomically diverse communities.
- Flex communication style to multiple cultural environments.
- Understand, interpret and efficiently carry out oral and written instructions.
- Manage multiple projects simultaneously.
- Work efficiently in a fast-paced work environment subject to frequent interruptions.
- Meet deadlines.
Education and/or Experience
- Graduation from high school or equivalent supplemented with courses in construction building technology or related field;
- Plus two years responsible experience as a permit technician or similar information resource in a building, planning, or public works environment;
- OR any combination of education and experience that provides the required knowledge and abilities.
- Experience working for a municipal organization highly desirable.
- Experience as an Administrative Assistant in support of a Director is highly desirable.
- The ability to speak Spanish or a second language is highly desirable.
Special Requirements
- Successful completion of pre-employment background check, including credit check.
- ICC Permit Technician Certification within one year of hire.
- Adobe Acrobat Pro and permit software system experience preferred.
- Valid Washington State Driver’s license with satisfactory driving record.
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