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Association of Washington Cities (AWC) is recruiting for a full-time Membership Coordinator for the AWC Risk Management Service Agency to join our dynamic and fast-paced team. The top candidate will be highly organized and detail oriented.
What you'll be doing
- Under the direction of the Program Manager, act as the RMSA member services contact for current members. Answer general questions and direct issues/concerns to the appropriate staff member or Program Manager
- Coordinate updates of content for the program’s member communication and program promotion materials, including website, newsletters, brochures, and member resources
- Coordinate member training programs, in cooperation with loss prevention personnel
- Assist Program Manager with securing various coverages including liability, property, crime, aviation, notary bonds, special events, builder’s risk, and other coverage and policies
- Coordinate the scheduling and preparation of documents for Board meetings, Operating Committee meetings
- Coordinate the scheduling and preparation of documents, meeting space, and reserving technical equipment for Annual meetings and conferences, including the RMSA Annual Meeting & Dinner
- Report to Operating Committee, Board of Directors, and other committees and groups as needed, relative to various membership processes
- Participate in and coordinate new in-person member/official orientations, providing program materials and overview
- Assist with providing coverage documents and policies annually to the members
- Administer and coordinate annual renewals, including preparing and sending RMSA’s Annual Renewal Survey, inventories, and other underwriting information and documents
- Assist with coordinating the State Audit, Claims Audits, and State Risk Manager reports
What you bring to the team
- Bachelor’s degree in insurance, business, or related field preferred experience may be substituted year-for-year for academic achievement
- 5 years of experience working in a professional office setting providing customer service and conducting administrative operations
- 3 years of experience working in the fields of property and liability insurance, risk management, loss prevention, claims handling, or public sector
- Designations and certifications in claims and risk management preferred but not required
- Ability to model the organization’s high standards of quality customer service to all internal and external customers
- Strong communication and customer service skills with the ability to articulate clearly both verbally and in writing
- Ability to meet deadlines and complete assigned tasks in a timely manner
- General knowledge of risk management practices, particularly the interrelationship between loss control and claims
- General knowledge of local government operations
- Proficient in Microsoft Office Professional and have the ability to learn and use a wide variety of proprietary software
- Extensive knowledge of modern office practices, procedures and equipment
- Ability to perform basic arithmetic, apply percentages, and determine loss amount
- Ability to juggle competing demands between long-term projects and emergent needs
- Ability to work both independently and as a member of a team
- Ability to be flexible and open to changing priorities and managing multiple tasks simultaneously within compressed timeframes
- Demonstrated punctual, regular and reliable attendance
How to Apply
Only candidates who reflect the minimum qualifications listed on the job description will be considered. To apply for this position and view the job description, please visit the AWC website at https://wacities.org/about-us/join-our-team.
Failure to follow the application instructions below may lead to disqualification. Complete the application and attach:
- A cover letter that specifically addresses how you meet the qualifications for this position
- Current resume
All applications must be submitted by 5:00 pm, June 1, 2020.
We value our employees hard work, integrity and dedication to our members. In return for your service, we offer you a starting annual salary range of $49,706 – 56,621 DOQ and an outstanding benefits package.
AWC is a private, nonprofit, nonpartisan organization, which provides a wide array of legislative, training, and other services to all 281 cities and towns in the state of Washington.
We subscribe to the principles of an equal opportunity employer and shall recruit, interview, hire, classify, train, promote, demote, discipline, transfer, terminate, and set rates of pay or other compensation on the basis of merit and qualification without regard to race, religion, creed, sexual orientation, color, national origin, physical disability, sex, age, gender identity, or genetics.
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