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EMPLOYMENT STATUS: Regular, Full-Time
OPENS: March 13, 2020
CLOSES: March 27, 2020 At 5:00 p.m.
SALARY RANGE: $3,517 - $4,454/month
BASIC FUNCTION:
Under the direction of an assigned supervisor, perform a variety of administrative, customer service, and general technical duties in support of the department and/or division to which assigned.
ESSENTIAL JOB FUNCTIONS: Essential and other important responsibilities and duties may include, but are not limited to, the following:
- Perform a variety of administrative, customer service, and general technical duties related to the function to which assigned.
- Answer telephone calls; schedule appointments and meetings via phone or email; explain programs, policies and procedures within the scope of authority; provide information of general or limited technical nature; take messages and refer callers to appropriate person or department as necessary.
- Create and complete contracts and amendments with vendors; track agreements and contract expiration dates; communicate with the Law department for compliance.
- May process passport applications in accordance with established guidelines.
- Receive, receipt, and take in payments, may process invoices.
- Determine and order office supplies and equipment according to established guidelines and may assist in the development and assembly of division or department budgets; may maintain budget and other financial records and files.
- Maintain a variety of records and files according to established procedures; create and maintain project files; monitor project progress to assure required steps and documentation are completed; process a variety of forms and reports;
- Assist and back up other Administrative staff as needed.
- Maintain regular, reliable, and punctual attendance.
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
- Office practices, procedures and equipment.
- Record-keeping techniques.
- Operation of a computer terminal.
- Oral and written communications skills.
- Telephone techniques and etiquette.
- Correct English usage, grammar, spelling, punctuation and vocabulary.
- Interpersonal skills using tact, patience and courtesy.
- Applicable laws, codes, regulations, policies and procedures.
- Familiarity with GovQA, and Laserfiche.
ABILITY TO:
- Interpret, apply and explain City codes, regulations, policies and procedures.
- Communicate effectively both orally and in writing.
- Add, subtract, multiply and divide quickly and accurately.
- Understand and work within scope of authority.
- Establish and maintain cooperative and effective working relationships with others.
- Meet schedules and timelines.
- Type at 50 words net per minute from clear copy.
- May transcribe material from transcription machine tapes or notes.
- Train others as assigned.
- Operate word processing hardware and software used by the City.
- Operate office equipment such as a personal computer, scanner, printer, and copy machine.
- Maintain records, files and filing systems.
- Physically perform the essential functions of the job.
- Demonstrated ability to positively and effectively interact with diverse individuals to accomplish a common goal.
EDUCATION AND EXPERIENCE:
Any combination of education and experience equivalent to graduation from high school or equivalent and two (2) years of increasingly responsible administrative assistant, or office clerical experience. May be required to obtain a valid Notary Public and/or Passport Acceptance Agent certification within six months in this classification.
TO APPLY: Please complete a required City of Federal Way application form and attach resume and cover letter. Applications are available at City Hall, 33325 8th Avenue South, Federal Way, WA 98003, on our website at www.cityoffederalway.com, or by calling 253-835-2530. Successful candidates for this position will be subject to a background check pursuant to RCW 43.43.815.
The City of Federal Way is an equal opportunity employer committed to a diverse workplace. Applicants may request a copy of the City’s EEOP Utilization Report by contacting Human Resources at 253-835-2531. Any person requiring ADA accommodation should advise the City of the need. For telecommunications relay service for voice and text telephones call 7-1-1 or 1-800-833-6388/TTY or 1-800-833-6384/voice.
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