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Position Summary
Provides excellent internal and external customer service by clearly conveying information, explaining policies and effectively answering questions and addressing concerns. Serves as front desk reception. Answers telephones, assists the public, screens complaints, responds to requests and refers complex issues to appropriate personnel. Performs specialized clerical support services to provide timely and accurate information to the public including research on records, logs, court documents and materials.
Qualification Requirements
1. High school diploma or GED.
2. Two (2) years of office clerical experience involving regular public interaction. Law enforcement
support experience in records, courts, dispatch, prosecutor or other related function preferred.
3. Bilingual, English and Spanish, language abilities desired.
4. Must possess a current Washington State Driver License and maintain throughout employment.
5. Driver Abstract that meets criteria set by our insurance company.
6. Criminal history background check that meets established criteria.
7. Successful completion of a polygraph examination that meets established criteria.
8. Must obtain the WA State Patrol ACCESS (A Central Computerized Enforcement Service System) II certification within six (6) months of hire and maintain throughout employment.
City of Wenatchee Government
The City of Wenatchee is a full service City employing 160 employees. In addition to Police, other departments include Community Development, Public Works, Economic Development, Parks, Recreation and Cultural Services, Finance, Human Resources and Information Services. The City operates under a Strong Mayor form of government with seven council members serving at large. Active boards and commissions advise the City Council with governance.
The Community
The City of Wenatchee is home to 33,070 people with approximately 70,000 living in the greater Wenatchee urban area. Located in a beautiful valley at the confluence of the Wenatchee and Columbia Rivers and on the east slopes of the Cascade Mountain Range, the city enjoys wonderful abundant sunshine with four distinct seasons. The average rainfall is a mere 10 inches per year making the region a focal point of Washington State for outdoor recreation. Wenatchee is the largest city in rural North Central Washington and thus provides a small town atmosphere with big city amenities striking a great balance between rural and urban qualities of life. Furthermore, the city is only 30 minutes from the renowned resort towns of Leavenworth and Lake Chelan. For those desiring occasional amenities of major metropolitan areas, Seattle is a short scenic 3 hour drive or 30 minute flight away making Wenatchee very attractive to many people and families relocating from the Puget Sound area.
How to Apply
Please go to www.wenatcheewa.gov to view the job description including qualification requirements and download application materials. The following constitutes a complete application package in the following order:
- Letter of Interest
- Resume
- Application for Employment
- Supplemental Application
Complete application packages may be emailed (HR@WenatcheeWa.Gov), faxed (509-888-3636), or mailed to: City of Wenatchee Human Resources Department, PO Box 519 Wenatchee, WA 98801-0519.
Application Deadline: 5:00 P.M., Monday, January 14th, 2019
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